Illustration of three people engaged in a video call, with a title about online review etiquette in the 21st century and a subtitle mentioning online review education for small businesses and neighbors.
Screenshot of a Google review for a company or service, showing a one-star rating and a comment expressing frustration about lack of communication and response after requesting an estimate.
Text paragraph about emotional reactions to AR experiences, customer reviews, and perspectives on business communication and transparency.
A screenshot of an email or document with instructions and advice on handling negative reviews, discussing steps to remedy and learn from bad reviews, and encouraging transparency and kindness.
A text document with an orange background. The text introduces an etiquette class on online reviews, discussing the importance of providing helpful feedback and avoiding harmful reviews, especially for small local businesses. It also mentions a speci